Question 1

Are you licensed and insured?

Accepted Answer

We’re a local business based in Goose Creek, SC, serving the Charleston Tri-County area. We’re happy to share proof of current insurance and any required licensing for your specific project—just ask when you book your inspection/quote so you have everything in writing before work begins.

Question 2

Can you help with storm damage and the insurance process?

Accepted Answer

Yes. We offer storm damage assessments and can document what we find during your inspection (photos, notes, and recommended scope) so you have clear information to provide to your insurance carrier. If your claim is approved, we can help you plan repairs/replacement based on the insurer’s scope.

Question 3

Do you offer free inspections and quotes?

Accepted Answer

Yes—free inspections and quotes are available. We’ll evaluate the issue (leaks, wear, storm damage, etc.), explain your options, and provide a clear estimate so you can make an informed decision before moving forward.

Question 4

Do you provide warranties or guarantees on your work?

Accepted Answer

Warranty coverage depends on the service and materials selected. We’ll walk you through any manufacturer warranty options and provide a clear written scope so you understand what’s covered before the job starts.

Question 5

What areas do you serve, and how quickly can you respond?

Accepted Answer

We’re located in Summerville, South Carolina, and proudly serve the Charleston Tri-County area. We’re also available 24/7 for roofing repair needs and urgent situations. Call us to schedule an inspection as soon as possible.

Question 6

Do you offer emergency roof repairs?

Accepted Answer

Yes. If you have active leaking, storm damage, or missing shingles, contact us right away. We can prioritize urgent situations and help stabilize the issue to prevent further interior damage.

Question 7

What type of roofing do you work on?

Accepted Answer

We handle common residential roofing systems and exterior work, including repairs, replacements, and storm-related issues. If you’re unsure what roof type you have, we’ll identify it during your inspection and recommend the best options.

Question 8

How long does a roof repair or replacement take?

Accepted Answer

Timelines vary based on roof size, weather, and scope. Many repairs can be completed quickly, while full replacements typically take longer. After inspection, we’ll give you a clear schedule and keep you updated throughout the job.

Question 9

Will you provide a written estimate and scope of work?

Accepted Answer

Yes. We provide a clear written estimate outlining recommended work, materials, and the scope—so you know exactly what’s included before any work begins.

Question 10

Do you help prevent leaks or only fix them?

Accepted Answer

Both. We can address active leaks and also identify common causes of future leaks (flashing issues, pipe boots, roof penetrations, ventilation, and worn areas) and recommend preventative fixes.

Question 11

What are the most common signs I need roof repair or replacement?

Accepted Answer

Common signs include missing/damaged shingles, water stains on ceilings, granules in gutters, soft spots, sagging areas, or visible storm impact. If you’re noticing any of these, a professional inspection can confirm what’s going on.

Question 12

Do you replace roofing "sections" or do partial replacements?

Accepted Answer

Depending on the roof condition and damage location, a targeted repair or partial work may be possible. We’ll recommend the most cost-effective option that still protects the home long-term.

Question 13

Do you offer warranties?

Accepted Answer

Warranty coverage depends on the materials selected and the type of work performed. We’ll explain warranty options up front and provide the details in writing so you know what’s covered.

Question 14

What happens during a roof inspection?

Accepted Answer

We check the roof surface, flashing and penetrations, gutters/drainage, and any visible signs of leaking or storm damage. We’ll then review findings with you and outline next steps with a quote if repairs or replacement are needed.

Frequently Asked Questions